Presentation - MCD Group (2023)

Presentation - MCD Group (1)

Our history


MCD was founded in 1969 in Guny, in the north of France (Aisne), where the company's headquarters are located today.
In 50 years, the French and international company has grown constantly, consolidating itself as one of the main players in its sector. This longevity owes nothing to chance; it is the result of both technical and human experience.


In addition to manufacturing gaskets and supplying gaskets and plates, MCD also offers a full range of services in France, Belgium, Luxembourg and Switzerland. These activities and services are complementary.
All company activities create synergies. In fact, by better understanding our clients' expectations, we know their business better and can provide them with the most effective solutions for their development.

Yesterday and tomorrow, our main goal remains to be committed to your success!

MCD has earned a reputation for excellence based on 50 years of experience in the French market. We are imbued with a culture of maintenance that allows us to fully understand the needs of your business and provide expert advice on gaskets and plates. Currently, MCD is the world leader in the production and supply of gaskets for all brands of plate heat exchangers, with a total production capacity of more than two million gaskets per year covering 1,000 references.

key figures

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years of experience

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committed employees by your side

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sites in France, China and the United States

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More than


customers in 90 countries

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More than


gaskets manufactured each year

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service center in France

Our bussines


Our position as a world leader is based on the widest range of gaskets on the market. We have all kinds of measures and materials.

MCD joints®They are developed and manufactured following a strict process that guarantees the origin of the elastomer and the quality of the gasket.

We manufacture gaskets for all makes and models of plate heat exchangers, of all sizes and with the elastomer recommended by the original manufacturer. We are constantly expanding our range according to OEM brands.

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Our service center based in France and unique in Europe, allows us to improve our experience and knowledge to offer various services tailored to the needs of our customers.

These services include integrity testing, control, repair and maintenance of plate heat exchangers. Our qualified field engineers also operate at production sites in France, Belgium, Luxembourg and Switzerland.

This complete offer improves the performance of the exchangers and prolongs their useful life; therefore, it ensures safe and efficient operation.

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our experience

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Expert in rubber gaskets for plate heat exchangers and in the maintenance of plate heat exchangers (only in France, Belgium, Luxembourg and Switzerland) for 50 years.

Our success is based on your success. A trusted partner, a perennial company that invests in its tool and in innovation. MCD, your partner for 50 years and for years to come.

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MCD offers the widest range of gaskets on the market. Our offer includes nearly 1,000 gasket models, with different types of elastomers depending on the application, for all makes and models of plate heat exchangers. We rely on the needs of our customers and emerging technologies to constantly expand our range.

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Our production and storage sites are located in France, China and the United States. These strategic areas allow us to expand our business in 90 countries. We have a permanent stock of 200,000 joints spread over the three sites.

All of our customers have a dedicated contact person who will come to visit them. Spread all over the world, our sales team supports our customers at every stage of their development to give them the best experience.


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A team of specialized experts (OEM, gaskets, elastomers, maintenance) constantly works to improve our offer and our processes, relying on our experience accumulated over 50 years of experience.

Internally, we combine the experience of our sales teams with that of our technical, production and logistics teams to develop our offer and meet the needs of our customers.

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At MCD, quality is not negotiable. It governs the competence of our personnel and the rigor in the manufacturing processes, including the origin of the elastomers.

MCD is certified in its 2 production sites, ISO 9001 for the quality of its knowledge and skills. Our site in Guny (France) is recognized by the French MASE certification for the safety and health of its employees, and our site in Wuxi is ISO 14001 certified for its environmental management. Mastery of all these processes allows MCD to supply products with the same guarantee as that of the original manufacturers, that is, 1 year.

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Our values

If MCD's experience, professionalism and quality are recognized by all its customers, we owe it, in particular, to the strong values ​​that we share with all our employees and that today form the basis of our commitment to our customers.



The well-being of our employees, customers and stakeholders is one of our priorities. Attention and sharing are keywords in our Care value. Therefore, we are trying our best to understand the needs of our customers in order to meet their requirements by offering them the best solutions according to their constraints. Customer service is materialized in:

  • Daily proximity of our commercial teams with our clients;
  • Results of customer satisfaction surveys;
  • Customer claims.


Our commitment to continuous improvement allows us to be reactive but also entrepreneurial to create new opportunities available to our employees, customers and stakeholders. Our range of products is very wide, from gaskets to plates, but also with our new offer of integrity tests (only available for the Maintenance activity in France, Belgium, Luxembourg and Switzerland) that will be part of our improvement process.


Our employees are the essence of our organization. We make sure that they are competent, empowered and involved at all levels of the organization to improve their ability to create value. Our management defines a clear vision and achievable goals. Create, at all levels, the conditions in which our staff is involved to achieve the objectives set.

Our vision of CSR development is translated through means implemented daily to be involved and consistent with our code of ethics. For example, in 2019, MCD invested 1,978 million euros in Guny in a new fully automated and safe process for the surface treatment of heat exchanger plates for the Services activity (only available in France, Belgium, Luxembourg and Switzerland). This investment includes a new “Vertido Cero” industrial water treatment plant that will considerably reduce its environmental impact and drastically improve the working conditions of its employees.


The commitment of our employees distinguishes us as a credible and reliable company. Our ability to innovate and serve our customers by demanding quality in our solutions makes us a committed and trustworthy company.

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These fundamental values ​​allow us to be attentive at all times to the needs of our clients in order to constantly mobilize all human and technical resources at the service of each and every one of our clients.

Our presence around the world

Today, MCD is present in more than 90 countries and has a sales team that works closely with its customers. Wherever they are in the world, MCD is organized (customer service, stock, production planning, etc.) to respond to our customers' requests as quickly as possible.


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MCD has three main locations:

  • In Guny, France, the company's headquarters, home to our plate heat exchanger servicing business for France, Belgium, Luxembourg, and Switzerland, as well as our gasket and plate distribution operations in Europe, the Middle East, and Africa;
  • In Wuxi, China, the company's manufacturing facility along with our gasket and plate distribution activities in the Asia and Asia-Pacific areas;
  • In Dallas, USA, distribution center for the Americas.
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We strive to be close to our customers around the world. We have set up a high-performance sales team distributed in each area of ​​activity. Fully attentive to the needs of our customers, ourthe sales team will advise youand respond to your requirements in the best possible way.


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Distributed between France, the United States and China, our customer service can respond to our customers around the world during their local business hours. Its structure is also global. Our clients benefit from the same services and the same organization, whatever their company, location or country.

As soon as their request has been considered, they benefit from a single contact person for their entire file who will work with them on their order, from the preparation of their quote to the final delivery of their products.

In a direct and permanent link with our production and stock management services, our sales representatives are able to provide you with a quick and efficient response regarding the availability of our products in our stocks or production and delivery on time.

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Our goal is to always be as close as possible to our customers and offer them exceptional service. Currently, we have three strategic warehouses for plates and gaskets for almost all brands of plate heat exchangers in France, the United States and China. Having our stock in three locations allows for faster delivery to our customers anywhere in the world.

  • A permanent stock of 30,000 gaskets in the US;
  • A permanent stock of 120,000 gaskets and 20,000 plates in France;
  • A permanent stock of 80,000 gaskets in China.

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We aspire to better serve our customers and anticipate their needs. For this, we have developed the performance of our supply chain and we have fine-tuned our stock management according to the rotation of our articles.

We maintain a permanent stock of gaskets and plates with the highest demand. 50% of our best-selling products and 10% of our references are kept in stock at our three warehouse sites. This strategy allows us to reduce delivery times and satisfy our customers.

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We also do our best to keep delivery and transportation costs low. Our anticipation strategy really saves money on transportation. We have developed special alliances with the largest carriers (road, rail, air and sea) to provide a selection of the best services according to delivery destination, time and budget. All our shipping partners are Authorized Economic Operators (AEOs), which guarantees safety, reliability and smooth handling of customs procedures.

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Why do you want to work at McDonalds answers? ›

SUGGESTED ANSWER: “I want to work for McDonald's because you have a reputation for being a great company to work for, everyone loves McDonald's and you are clearly a responsible and energetic employer. I am looking for stable employment with a company who has ambitious plans for the future, which you clearly do.

What is the McDonalds test? ›

The McDonald's Personality Questionnaire is a pre-employment assessment that is sent to applicants as part of the hiring process. The questionnaire is designed to help McDonald's assess an applicant's personality traits and work style to determine if they are a good fit for the company's culture and work environment.

What values seem to be reflected in the changes that McDonalds has made? ›

Answer to Case Question No. 2. Values such as materialism, the home, family and children, health, hedonism, authenticity, the environment, and technology have been reflected in the changes that McDonalds has made.

What are the most important strengths of McDonalds and how do they contribute to its successful operations? ›

The following are Mcdonald's strengths that have helped keep it in business for a very long time:
  • Early Market Movers. McDonald's is an early mover in the fast-food industry. ...
  • Brand Recognition. ...
  • Customer Service. ...
  • Menu Diversity. ...
  • Strong Business Model.
Feb 23, 2023

Why should we hire you for this position? ›

The first thing you should do when answering “why should we hire you?” is to highlight any skills and professional experience that are relevant to the position you're applying for. To make your answer all the more valid, make sure to always back up everything you say with examples, experiences, and achievements.

Why should we hire you example? ›

You should hire me because I have the qualifications, experience, and attitude to contribute to your company. I am a quick learner, adaptable, and possess excellent communication and problem-solving skills. Furthermore, I am passionate about this field and eager to contribute to your team's success.

Is McDonald's job interview easy? ›

Common questions about interviewing at McDonald's

When asked in an Indeed survey about the difficulty of their interview at McDonald's, most respondents said it was easy. After interviewing at McDonald's, 38% of 668 respondents said that they felt really excited to work there.

How do I pass a McDonald's interview? ›

The best way to prepare for a McDonald's interview is to practice answering common interview questions. Remember to spend enough time going over potential questions and your responses. In addition to learning what managers look for in candidates, practicing can also help you feel more confident during your meeting.

How long is McDonald's hiring process? ›

The initial application could take around 10 to 15 minutes. After filling out the application, you'll be required to take the personality test, which takes around 30 minutes. Therefore, it's always advisable to spare at least an hour to complete the initial application and the personality test.

What are the 5 values of Mcdonalds? ›

Mission and Values
  • Serve. We Put Our Guests and People First.
  • Inclusion. We Open Our Doors to Everyone.
  • Integrity. We Do the Right Thing.
  • Community. We Are Good Neighbors.
  • Family. We Get Better Together.

What are 3 reasons McDonald's is successful? ›

McDonald's success today is largely attributed to its franchising model, consistency, and innovation. Through their franchising model, they were able to enjoy rapid growth.

What does IR stand for in McDonald's? ›

6. Employment law, Industrial relations.

What is the most important quality to work at McDonald's? ›

The most common hard skill for a mcdonalds crew member is cleanliness. 50.5% mcdonalds crew members have this skill on their resume. The second most common hard skill for a mcdonalds crew member is food orders appearing on 29.2% of resumes. The third most common is customer service on 10.7% of resumes.

What skills do you gain from McDonald's? ›

McDonald's work experience is respected by many employers. It shows work ethic, customer service skills, persistence, and perseverance. So put it on your resume and make it work to your advantage.

What is the strategy of McDonald's? ›

McDonald's Generic Strategy (Porter's Model)

McDonald's generic strategy is cost leadership, which builds competitive advantage through cost minimization. The company has standardized processes designed to maximize efficiency, minimize costs, and ensure profitability despite the use of competitive selling prices.

What makes you stand out from other candidates? ›

These can be professional skills, areas of expertise, personal qualities, or any relevant experience. Also, consider any impressive accomplishments from your past or career goals that speak to your commitment to the field. Think of ways to out-do the other candidates.

Why should we hire you 5 best answers? ›

Over the years, I have acquired relevant skills and experience, which I shall bring to your organization. I have also worked tirelessly on my communication abilities and teamwork skills, which I will put to use in my future career, which would be in your organization if I am selected for the position.

How do you handle stress and pressure? ›

Taking steps to manage stress
  1. Track your stressors. Keep a journal for a week or two to identify which situations create the most stress and how you respond to them. ...
  2. Develop healthy responses. ...
  3. Establish boundaries. ...
  4. Take time to recharge. ...
  5. Learn how to relax. ...
  6. Talk to your supervisor. ...
  7. Get some support.
Jul 1, 2014

What can you bring to the company? ›

Think about: your enthusiasm for the profession and the employer and your desire to make your mark. your personal qualities, such as your drive and willingness to learn. the skills the employer seeks and how you have demonstrated them in the past – your answer should show why you would be competent in the job.

What are the top three reasons we should hire you? ›

Why Should We Hire You? Response Overview.
  • You have a passion for the work and proven abilities.
  • You have differentiated experience in this field.
  • You have an exceptional drive and determination to succeed.
  • You have unique skills that separate you from other candidates.
Mar 23, 2023

What do you consider your strength? ›

In general, your strengths should be skills that can be supported through experience. For example, if you list communication as a strength, you may want to recall a situation in which you used communication to reach a goal or resolve a problem.

What will you bring to the team? ›

How to answer, "what do you bring to the team?"
  • Consider your unique attributes or skills. ...
  • Explain how your unique skills apply to the position. ...
  • Explain your experience with similar teams. ...
  • Express your enthusiasm for working in teams. ...
  • Remain humble and provide honest answers.
Mar 10, 2023

How long are McDonald's interviews? ›

The interview normally takes place at the restaurant and should take approximately 30 minutes. The interview will generally consist of a face-to-face interview however phone/video interviews can be arranged if agreed. The interview gives both you and McDonald's the chance to see if we are right for each other.

What is the best way to get hired at mcdonalds? ›

Ask for a job application at your local McDonald's or look for one online. There is an online jobs portal on the McDonald's website, but many restaurants don't actually participate in this hiring portal. This means that the most reliable way to get an application is to just go into the restaurant and ask for one.

Should I call McDonalds after interview? ›

I would say to give them a call sometimes managers have so much on their plates they tend to forget things. Call again, ask for a hiring manager to speak to about the position you are applying for. You should contact the store or walk into the store to the see how the hiring process is going.

What do they ask you in a McDonalds interview? ›

Tell me about yourself, what do you know about McDonald's, and why do you want to work here are some of the common McDonald's interview questions. Your interview preparation must also include preparing a couple of questions that you can ask the interviewers at the end of your interview.

What do you say to a hiring manager at McDonalds? ›

I am writing to you as I am interested in the position of Mcdonalds with your company. I am confident that I would be a great fit for this role due to my many years of experience in the field and my eagerness to help take Del Taco Restaurants to the next level.

How do you know if I got hired at mcdonalds? ›

What is the status of my McDonald's job application? Hiring is handled at the store level. Please reach out to the store where you applied by visiting the McDonald's Restaurant Locator page for store contact information and speak with the hiring manager regarding the status of your McDonald's job application.

How long is McDonald's first shift? ›

Full-time employees work in blocks of eight to ten hours; if a McDonald's is not open 24 hours, the shifts may begin anywhere in the 4 am - 9 pm range and end after eight hours. Some common shift hours at McDonald's for full-time employees include: 4am - 11am.

How long does it take mcdonalds to get back after interview? ›

It depends on the role you're applying for. As a general rule, the entire process of recruiting Trainee Managers will take between four and eight weeks. For Crew Members, the recruitment process will take up to two weeks.

What is the golden rule of Mcdonalds? ›

Employees can't dole out food to friends or family without risking immediate termination. Always skip the tip. McDonald's has a no tipping policy.

What is McDonald's slogan? ›

It's a good time for the great taste of McDonald's (1984–1988) Good time, great taste (that's why this is our place) (1988–1993) Only McDonald's (1993–1995) Every time a good time (2000–2003) I'm lovin' it (2003–present)

What is McDonald's Code of Ethic? ›

At McDonald's we hold ourselves and conduct our business to high standards of fairness, honesty, and integrity. We are individually accountable and collectively responsible. We take seriously the responsibilities that come with being a leader.

What is McDonald's main selling point? ›

McDonald's is famous for its value proposition: food of a constant quality that is served quickly and consistently across the globe. The main customer segments are families, youngsters, the elderly and business people. McDonald's main strategic partners are its franchise holders.

Who owns McDonald's now? ›

McDonald's is a publicly-traded company, with a considerable percentage of its shareholders being institutional. The top 5 institutions with the most significant stake in McDonald's include The Vanguard Group Inc, SSgA Funds Management Inc, BlackRock Fund Advisors, Wellington Management Co.

What are the 3 pillars of growth strategy for McDonald's? ›

“Our three growth pillars known as our 'MCDs' – marketing, core menu and the 3Ds (digital, delivery and drive-thru) guide our business. This includes amplifying contactless channels like delivery and drive-thru and creating digital experiences that are seamless, personalized and easy to use.”

What is code 8745 McDonald's? ›

Class Code 8745 | News Agent Or Distributor Of Magazines Or Other Periodicals—Not Retail Dealer.

What does McDonald's colors mean? ›

The color red is stimulating and is associated with being active. It also increases heart rate, which helps to jumpstart your appetite. The color yellow is associated with happiness and is the most visible color in daylight, so that's why a McDonald's logo is so easy to spot on a crowded road.

What does Mcdonalds call its employees? ›

McDonald's crew member

The crew member job description includes greeting customers with a smile and accurately taking customer orders. They prepare food and make sure the restaurant is clean and tidy. Crew members work with other team members and the restaurant manager to meet goals during the shift.

What to say when asked why you want to work at McDonalds? ›

SUGGESTED ANSWER: “I want to work for McDonald's because you have a reputation for being a great company to work for, everyone loves McDonald's and you are clearly a responsible and energetic employer. I am looking for stable employment with a company who has ambitious plans for the future, which you clearly do.

Why is McDonalds a good first job? ›

McDonald's typically pays its employees every two weeks, and usually on Wednesdays. So, working for Mcdonald's means you can depend on a consistent payment schedule. Free food while working, and sometimes free or discounted meals when not working, are other reasons Mcdonald's is a good first job.

What McDonald's teaches you? ›

In addition to gaining skills and knowledge in the foodservice and hospitality industry, your job at McDonald's will help you learn teamwork; leadership, communication and guest service skills; responsibility and time management.

What are the responsibilities of a team member at McDonald's? ›

Responsibilities of our service crew team members include greeting and welcoming our guests, accurately taking and serving orders of our delicious world-famous food and beverages, and keeping our workspace and our guest service area neat and clean.

What is the core competence of McDonald's? ›

McDonald's best core competence is its ability to standardize its food service and delivery processes. Every McDonald's offering tastes and looks exactly the same, regardless of its geographical location or outlet -- after accounting for local tastes and exceptions.

What is the meaning of 4 Ps? ›

The four Ps are a “marketing mix” comprised of four key elements—product, price, place, and promotion—used when marketing a product or service. Typically, businesses consider the four Ps when creating marketing plans and strategies to effectively market to their target audience.

What is the vision and mission of McDonald's? ›

McDonald's mission statement is “to be our customers' favorite place and way to eat and drink.” Their vision statement is “to move with velocity to drive profitable growth and become an even better McDonald's, serving more customers delicious food each day around the world.”

What to say when asked why you want the job fast food? ›

Example: “I feel I would be a great fit for this position because I have a calm, friendly and professional demeanor and food service experience in a similar setting.

Why do you want to work with us answer fast food? ›

“My main reason for wanting to work in fast food is that I enjoy engaging with customers and providing them with something satisfying. Fast food is a chance to feed the masses while taking stress off of their day, and I find that very rewarding. Plus, I prefer fast-paced, team-oriented environments.

How do you answer why do you want to work at a restaurant? ›

For example, you could say:

This job interested me because it will help me build related skills like customer service, communication, and the ability to work well in a fast-paced environment. Those are all things I want to learn more and become great at.”

What will I be asked in a mcdonalds interview? ›

Some of the most common McDonald's interview questions are: Why do you want to work here? How do you handle stressful situations? How would you deal with an angry customer?

Can you describe yourself in three words? ›

"Enthusiastic, confident and friendly are three words I'd pick to describe myself. My enthusiasm for health care allows me to stay motivated at work and find importance in what I'm doing. My confidence helps me recognize my abilities while also knowing that there's always room to learn more.

What is the best way to answer why I want this job? ›

How to Answer “Why Do You Want to Work Here?”
  1. Express your personal passion for the employer's product/service/mission.
  2. Explain why you would enjoy the responsibilities of the role.
  3. Describe how you can see yourself succeeding in the role, given your skills and experience.
Aug 3, 2022

How to pass a job interview for fast food? ›

Arrive a little early to show that you make an effort to be on time. Exhibit energy, enthusiasm and a pleasant demeanor when answering fast food interview questions. Research the company to show that you take the job search seriously and seek to make a great first impression.

Where do you see yourself in 5 years? ›

Answer for “Where do you see yourself in 5 years?” “In five years, I see myself as an integral part of the company who has helped contribute to the growth and success of the organization. I would like to continue developing my skills and knowledge in order to be able to take on more responsibility within the company.

What do you say in Tell me about yourself? ›

Your answer to the "tell me about yourself" question should describe your current situation, your past job experience, the reason you're a good fit for the role, and how you align with the company values. Tell the interviewer about your current position and a recent big accomplishment or positive feedback you received.

How do you introduce yourself in an interview with no experience? ›

To answer "Tell me about yourself" with no experience, you can follow these steps to highlight your background and achievements instead:
  1. Talk about who you are. Before answering this question, it's essential to figure out where to begin your response. ...
  2. Highlight your previous accomplishments. ...
  3. Explain your current situation.
Dec 7, 2022

How long is a job interview at McDonald's? ›

The interview normally takes place at the restaurant and should take approximately 30 minutes. The interview will generally consist of a face-to-face interview however phone/video interviews can be arranged if agreed. The interview gives both you and McDonald's the chance to see if we are right for each other.


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